Refund policy

Return & Refund Policy

We accept returns only for damaged or defective products.

• A parcel opening/unboxing video is mandatory for any return or refund request.
• The product must be inspected and the damage/defect must be clearly visible in the video.
• The unboxing video should be recorded continuously from the moment the parcel is opened, without any cuts or edits.
• If you receive a damaged or defective product, you must inform us on the same day of delivery.
• Please contact us through WhatsApp: +91 90251 75568 and share the unboxing video and relevant photos/videos.
• Returns or refunds will not be accepted if the required unboxing video is not provided.
• Returns/exchanges are not accepted for reasons such as change of mind, wrong size selection, colour preference, or personal preference.
• Once the damage/defect is verified and approved, we will arrange the appropriate replacement or refund as applicable.

Important

Please do not use, wash, alter, or damage the product after delivery if you intend to raise a return/refund request. The product must be returned in its original condition and packaging.